Refund policy
At New Amsterdam Coffee Purveyors, we strive to provide our customers with the finest coffee products. Due to the perishable nature of our goods, all coffee purchases are non-returnable. However, we do offer refunds and exchanges under certain conditions:
- Wrong Item Sent: If you receive an item that is different from what you ordered, we will gladly provide a refund or exchange.
- Damaged in Shipping: If your item arrives damaged, please contact us for a refund or exchange.
Reporting an Issue:
- All issues must be reported within 14 days of receiving your order.
- Please email us at Information@NewAmsterdamCoffee.com with your order number, a description of the issue, and any relevant photos.
We appreciate your understanding and look forward to serving you with the best coffee experience possible.
Contact Us: Email: Information@NewAmsterdamCoffee.com
Thank you for choosing New Amsterdam Coffee Purveyors.